1. DEFINITIONS AND INTERPRETATION
Collectively all information that you submitted to Kritzinger Consulting via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
A small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (cookies);
Any applicable law relating to the processing of personal data, including but
Protection not limited to the Directive 96/46/EC (Date Protection Directive) or the Laws GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the EE and in South Africa the Protection of Personal Information Act (Act 4 of 2013);
The General Data Protection Regulation (EU) 2016/679;
We or us -
Kritzinger Consulting of address K18 Ana Agricultural Holdings, 445 JQ Hartbeesfontein, Brits, 0250
The Privacy and electronic communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EU Directive) (amendment) regulation 2011;
Any third party that assessed the website and is not (i) employed by Kritzinger Consulting and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Kritzinger Consulting and accessing the website in connection with the provision of such service;
The website that you are currently using, HTTPS://www.kritzingerconsulting.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.
i. The singular includes the plural and visa versa;
iii. A reference to a person includes firms, companies, government entities, trusts and partnerships;
iv. “including” is understood to mean “including without limitation”;
v. reference to any statutory provision includes any modification or amendment of it;
b. For purposes of the applicable Data Protection Laws, Kritzinger Consulting is the “data controller”. This means that Kritzinger Consulting determines the purpose for which, and the manner in which, your data is processed.
3. DATA COLLECTED
a. We may collect the following data, which includes personal data, from you:
ii. Date of birth;
iv. Job title;
vi. Contact information such as email addresses and phone numbers;
vii. Demographic information such as postcode, preferences and interests;
viii. Financial information such as credit/debit card numbers;
ix. IP address (automatically collected);
x. Web browser type and version (automatically collected);
xi. Operating system (automatically collected);
xii. A list of URL’s starting with a reference site, your activity on this website, and the site you exit to (automatically collected);
4. HOW WE COLLECT DATA
a. We collect data in the following ways:
i. Data is given to us by you;
ii. Data is received from other sources; and
iii. Data is collected automatically
5. DATA THAT IS GIVEN TO US BY YOU
a. Kritzinger Consulting will collect your data in a number of ways, for example;
i. When you contact us through the website, by telephone, post, e-mail or through any other means;
ii. When you register with us and set up an account to receive our products/services;
iii. When you complete surveys that we use for research purposes (although you are not obliged to respond to them);
iv. When you enter a competition or promotion through a social media channel;
v. When you make payments to us, through this website or otherwise;
vi. When you elect to receive marketing communications from us;
vii. When you use our services;
6. DATA THAT IS COLLECTED AUTOMATICALLY
a. To the extent that you access the Website, we will collect your data automatically, for example:
i. We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its contents;
ii. we will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below, headed “cookies”.
7. OUR USE OF DATA
a. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
i. Internal record keeping;
ii. Improvement of our products / services;
iii. Transmission by e-mail of marketing materials that may be of interest to you;
iv. Contact for market research purposes which may be done using e-mail, telephone, fax or mail. Such information may be used to customise or update the website
b. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “your rights” below).
c. For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft opt-in:
i. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under soft opt-in consent, we will take your consent as given unless you opt-out.
ii. For other types of e-marketing, we are required to obtain your explicit consent; this is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide.
iii. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see section headed “your rights” below.
d. When you register with us and set up an account to receive our services, the legal basis of this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
e. We may use your data to show Kritzinger Consulting adverts and other content on other websites. If you do not want us to use your data to show you Kritzinger Consulting adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “cookies” below).
8. WHO WE SHARE DATA WITH
a. We may share your data with the following groups of people for the following reasons:
i. Any of our group companies or affiliates if they offer supplementary services or benefit;
ii. Our employees, agents and/or professional advisors to provide you with the best advice and offer the best service;
iii. Third party service providers who provide services to us which require the processing of personal data for the use of analytics, such as google analytics;
iv. Third party payment providers who process payments made over the website to provide you with convenient payment options;
v. Relevant authorities as required to do so by law.
9. KEEPING DATA SECURE
a. We will use technical and organisational measures to safeguard your data, for example:
i. Access to your account is controlled by a password and a user name that is unique to you;
ii. We store your data on secure servers;
iii. Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
b. We are certified to HTTP://www.kritzingerconsulting.com . This family of standards helps us manage your data and keep it secure.
c. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: email@example.com.
10. DATA RETENTION
b. Even if we delete your data, it may exist on backup or archival media for legal, tax or regulatory purposes.
11. YOUR RIGHTS
a. You have the following rights in relation to your data:
i. right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason;
ii. Right to correct – the right to have your data rectified if it is inaccurate or incomplete;
iii. Rights to erase – the right to request that we delete or remove your data from our systems;
iv. Rights to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it
v. Right to data portability – the right to request that we move, copy or transfer your data;
vi. Right to object – the right to object to our use of your data including where we use it for our legitimate interest.
b. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: firstname.lastname@example.org .
c. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.og.uk/. For South Africa, this is the Information Regulator at http://www.justice.gov.za/inforeg/ .
d. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
12. TRANSFERS OUTSIDE OF THE EUROPEAN OR SOUTH AFRICAN ECONOMIC AREA
a. Data which we collect from you may be stored and processed and then transferred to countries outside of the European economic area (EEA, or South Africa). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies some of which are located outside the EEA or South Africa.
b. We will only transfer data outside the EEA or South Africa if it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data for example by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European commission by signing up to the EU-US privacy shield network, in the event of the organisation in receipt of the data is based in the United States of America.
c. To ensure that your data receives an adequate level of protection we have put in place appropriate safeguards and procedures on the third-party with your data. This insures your data is treated by those third parties in the way that is consistent with the data protection laws.
13. LINKS TO OTHER WEBSITES
14. CHANGES OF BUSINESS OWNERSHIP AND CONTROL.
b. We may also disclose data to a prospective purchaser of our business or any part of it.
c. In the above instances, we will take steps with the aim of ensuring the privacy is protected.
b. All cookies used by this website are used in accordance with current UK, EU and SA cookie law.
c. Before the website places cookies on your computer you will be presented with a message bar request on your consent to set those cookies. By giving your consent to the placing of cookies you are enabling Kritzinger Consulting to provide a better experience and service to you. You may if you wish, reject the placing of cookies however certain features of the website may not function fully well as intended.
d. This website may place the following cookies:
i. Strictly Necessary Cookies - these are cookies that are required for the operation of our website. They include for example cookies to enable you to log in to secure areas of our website, use a shopping cart and the use of e-billing services;
ii. Analytical/performance cookies - these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works for example by ensuring that uses are finding what they are looking for easy;
iii. Functionality Cookies - these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greeting you by name and remember your preferences (for example, your choice of language or region);
iv. Targeting cookies - these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed more to your interests. We may also share this information with third parties for this purpose.
e. You can find a list of cookies that we use in the cookies schedule.
f. You can choose to enable or disable cookies in your Internet browser. By default, most Internet browsers except cookies but this can be changed. For further details please consult the help menu in your Internet browser.
g. You can choose to delete cookies at any time however you may lose any information that enables you to access the website more quickly and efficiently, including but not limited to personalisation settings.
h. It is recommended that you ensure that your Internet browser is up-to-date and that you consult the help and guidance provided by the developer of the Internet browser if you are unsure about adjusting your privacy settings.
i. For more information, generally on cookies including how to disable them please refer to your browser; you will also find details on how to delete cookies from your browser.
c. Unless otherwise agreed is no delay act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.
d. This agreement will be governed by and interpreted according to the law of the Republic of South Africa. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the Republic of South Africa courts.
Below is a list of the cookies that we use. We have tried to ensure that this is complete and up-to-date but if you think we have missed a cookie or there is any discrepancy please let us know.
Strictly Necessary Cookies
Description - Essential for running the website.
Purpose - Without the use of these cookies, you may not be able to use some of the features of websites.
Description - Monitor website performance and collect anonymous data on how visitors use a website
Purpose - These cookies provide information to help improve how a website works.
Description - Used to remember user preferences.
Purpose - To customise the website according to your needs.
Description - Used to target advertisements.
Purpose - Based on your previous browsing activity, advertisements are made available to you.